Our goal is simple. We are committed to providing our customers total satisfaction Guaranteed. All packages will be carefully and meticulously packed for shipping. Most Order will be ship in 2 to 3 busniess days. Monday thru Friday.
Please contact us for shipping Rate: PO Box, Military Base (APO, FPO, etc) and U.S Territories (Alaska, Hawaii, Puerto Rico, Guam, etc)
Please Note: We need 2 days to inspect your order before ship.
US Domestic Standard Shipping (48 State). You order will delivery in 5 to 10 to business days. If you have not receive your order in 14 days. Please contact us ASAP.
US Domestic Expedited Shipping Per Request. You order will delivery in 2 to business days (Except Holiday and weekend). If you have not receive your order in 5 days. Please contact us ASAP.
Buyer pays for all shipping costs, Unless otherwise Specified. Buyer pays Fixed Amount.(Local Pick up available. The minimum for an order is $100) If you interesting. Please Contact us)Taxes:
California Residence please add 9.00% for Sales Tax.
International Buyer please contact us for shipping cost.
International & Canada Customer maybe subject to addition customs fees and duties. Buyers are responsible for all import customs fee. We will not be responsible for customs seizures are a result or materials being considered illegal in yours country. Please check to make sure your are in compliance with all local laws before you purchase.
Buyers are responsible for paying duties, taxes, and applicable customs brokerage fees separate from the merchandise cost. We will not be responsible for customs seizures are a result of materials being considered illegal in yours country. Please check to make sure you are in compliance with all local laws before you purchase.
Buyers will generaly pay these fees upon receipt of your shipment. If you deny the delivery. Please understand that you will be responsible for all Cost of Shipment to your door-door and back to us. It will be very extremely costly. So please do not refuse a delivery your package. Much apprecaited your kindly understand.
Please note: We will not able to mark International custom form as "Gift". This is in Illegal Practice in violation of US customs Law USC Title 13 Section 305 Chapter 9 which states penalties and 5 Years of Prison per incident.Tracking Your package:
As we always provide tracking number for your package (USPS, UPS, FedEx..Etc). If you haven't receive your package after 14 business days of ship. Please contact us if possible. We will help you contact Shipping company to find out where your package and when deliver.Different Address:
We do not ship different address to avoid potential fraudulent activities. We only ship Paypal Provide Shipping address. This address on record in yours Paypal account.Incorrect Address:
If Package Ship By UPS or USPS Returned back to us marked "Refused or Undelivered" You are responsible for return shipping cost send back to us and re-Send package back to you.
You will receive E-mail confirming what items has been ship out and tracking numbers are associated with those items.
If you order by mistake or any reason that you would like to cancel your order (In stock) please notify us as soon as possible in 2 days!
We do accept Pre-order / Pre-Sales. If you interesting please contact us. Items ordered in advance of the release date will be shipped ASAP are available from the Manufacture.
Publisher push release date back or early. Also Pre Order items CANNOT be combined shipping. All Pre-Order Cannot be Cancel once it is Place order. All Pre-orders will be filled on a first come, first served basic.In Stock
Stock on Hand, ready to ship in 2-3 business day.Contact us for availability
If you interesting, please contact us first before place your order. We will pick up your order from our distributor in 2-3 business days. We can't guaranteed we still have stock in inventory, so please contact us now to avoid disappointment! As always well will allocated the best quality (Mint Condition if possible) As well. Pre-Sale order will be shipped by the 5-6 business day from the date of Purchase. You have option to request and receive a Full Refund if item does not ship within 30 Days.
If Any items opened, break cause by shipping company. Please contact us as soon as possible within 2 - 3 business days of the date merchandise receipt. We happy to help you to contact shipping company to cover your cost and replace same order if stock available otherwise Full refund will be issue.
Return & Refund Information:
AnimeGood offers the following Returns Policy.
Please ask any questions prior to making a purchase.
We do NOT accept Item return without Return authorization will NOT qualify for any credit, and will shipped back to you at your expense.
Please email to firstname.lastname@example.org to request Return Authorization Form.
Partial refunds & Percentage Restocking Fees List Below:
Shipping and handling charged to your order is NON-REFUNDABLE. Returns may be subject Small Fee to help us recover some of the costs of processing, packaging, shipping if the error is not the part of Anime Good. Except in the case of defective or damage merchandise due to freight. Any order damaged due to freight will claim to shipping Company.
Please pack well when return item back to us. You are responsible for the return shipping cost. We recommend customers to use postal services that can track and insurance.
All returns items Must be Postmarked within 14 days of receipt
1) All items Must be returned in Brand new and unopened within 14 days of receipt. There will be a 15% Restocking Fee for returned merchandise.
2) All Media items (DVDs, Blu-Ray, Cd..Etc) opened, used, not seal, plastic wrap removed: 50% of the item purchase price.
3) Defective DVD, Blu-Ray or CDs". Defective DVD or CDs returned will be test played by a regular DVD, Blu-Ray/CD player. If an item found not defective or damaged from Factory. Item defective or damage cause by you. You have responsible for all cost expense shipped back to you. If Items Defective by Manufacturer we happy to replace if stock available otherwise Full Refund will be issue.
4) All any items (toys, plush, doll, Etc) opened, used, factory tag removed, plastic wrap removed: 50% of the item purchase price.
5) If Any items opened, missing part and used: Up to 50% of the item purchase price.
6) If Any items opened, break cause by shipping company You Must contact us as soon as possible within 2-3 days of the date the merchandise receipt. We happy to help you to contact shipping company to cover your cost and replace same order if stock available otherwise Full refund will be issue.
7) All Single Copic Marker cannot be return once it is Purchase.
8) If you received wrong item that we made a mistake (Not usually happen). We will refund the shipping cost and we will cover the cost of shipping correct items back to you.
9) Refunds processing within 5 - 10 days. If you haven't receive a refund after 10 business days. Please contact us if possible.
10) All Cosplay Costume Non Returnable item once it is Purchase.